As a healthcare support worker you would be providing a full range of personal care from assisting with washing and dressing to aiding with toileting during the day or night. You may also be assisting someone who is fully mobile but has dementia and requires assistance with cooking and cleaning.
Being a specialist care agency,our care workers,also have the opportunity to work as home carers, helping to keep people living independently in their own homes. Your role is focused on the individual and their needs, offering personalised care services to promote independence and quality of life.
Duties of the job include:
- Assisting with personal care such as showering, shaving and dressing.
- Assisting people to eat and drink.
- Assisting with household tasks.
- Administering medication.
- Supporting people with their shopping (if applicable).
- Accompanying the client to their doctor's visits or hospital.
- Monitoring individual's conditions, taking their temperature, pulse, respiration and weight, and possibly helping with medication.
- Taking notes and documenting their interaction with the service user.
- Reporting any unsafe scenarios that put the service user at risk.
Key Skills
- Communication skills, both oral and written. A good communicator is essential for all aspects of home care, including speaking and listening.
- Showing care to service users by interacting with and listening to them.
- Respect differences in behavior, culture and religion.
- Ability to create and maintain good interpersonal relationships: Being open and approachable can help you build relationships and improve working relationships with service users.
- Flexibility, willingness and ability to adapt to new situations.
- Reliability is absolutely vital to caregivers.
- Empathy, compassion, and sensitivity are key abilities in dealing with vulnerable groups being cared for.
- As a caregiver, you should have full confidence in your work so that your service users can safely be taken care of professionally.
- Openness and willingness to learn personally and be trained professionally.
- Adaptability, readiness and ability to cope with pressure, stress and ongoing change in the form of new policies in health and social care.
GENERAL RESPONSIBILITIES: POLICIES AND PROCEDURES.
The post-holder is required to familiarise themselves with all policies and procedures and to comply with these at all times. Failure to comply with any of these policies may result in disciplinary action up to and including dismissal. These have been agreed with management and are as follows:
- Treat others as you would like to be treated;
- Listen to and support others and make time to do so;
- Seek, acknowledge and value others’ experience and contribution;
- Acknowledge others’ beliefs;
- Be courteous and considerate to all;
- Treat others fairly and equally;
- Be honest and trustworthy and act with integrity;
- Encourage others to treat all staff with respect;
- Challenge the behaviour of staff who do not show respect to others.